UltraFire batteries provide long-lasting, reliable power with high capacity and safety protections. Paired with UltraFire chargers, you get fast, efficient charging with advanced safety features to protect against overcharge and short circuits. This combination ensures your devices stay powered and ready for use.
Q1: What if my new flashlight has a defect or doesn’t work properly?
A: While rare, even brand-new flashlights can sometimes have issues like short circuits or other malfunctions. Rest assured, we take this seriously — if anything isn’t perfect, we will immediately replace it. Our goal is for every customer to receive a flawless, fully functioning flashlight, and we won’t settle for less.
Q2: Do you really offer a three-year warranty?
A: Within 3 years of purchase, we provide after-sales service for any quality issues, including free repairs or replacements. Additional batteries, chargers, and purchased accessories are covered by a 1-year warranty.
A: Yes. Our checkout process uses encrypted, PCI-compliant payment systems. Your personal and payment information is always safe.
Q4: Do you really offer free shipping?
A: Yes! All orders ship free worldwide, with tracking included. No hidden fees.
Q5: How long does shipping take?
A: Shipping times vary by location. If your order is shipped from a local warehouse, delivery usually takes 2–5 days. For international shipping, most orders arrive within 7–15 business days. You’ll receive a tracking number once your order is on the way.
