A: All orders are from our local warehouse. We normally ship orders within 24 hours. Tracking information is provided & will be emailed once dispatched. Important facts to know about tracking numbers:
1. You will get the tracking email if you use a valid email address.
2. If you don't get the tracking number email when expected, please check your spam folder.
3. You can log into your UltraFire account, check your order history, and see the tracking number associated with each order.
4. Our customer service team is always on hand to answer any questions you may have about shipping, so drop us an email at service@ultrafire.com and we'll get back to you within 1 working day. Or you could feel free to contact us online via Live Chat.