Q1: Do you really offer a three-year warranty?
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5. Data Processing Globally
5.1 Third Party’s Previous Authorization to Us
5.1.1 PayPal
If you choose to pay online through “Checkout with PayPal,” please note that once you click the button, you will be directed to the PayPal website. The personal data you provide, including your card number, billing address, and contact information, will be collected and processed by PayPal, not by us, even though our trademark/logo may still be visible in the top left corner of the site. We recommend that you review PayPal’s privacy policy and make your payment choices carefully. UltraFire is not liable for data processing by PayPal once you click “Checkout with PayPal.”
5.2 Other Third Parties That May Access Your Information
To provide better products and services for our customers, we may share your data with the following types of third parties:
Advertising & Marketing: This includes companies like Google, Facebook, Amazon, and Pinterest. Information about your activities on our website, such as products you browse, may be shared with these third parties. You may receive marketing communications via email from us and/or selected third parties. You have the option to opt-out of these communications by contacting us via email or clicking the "unsubscribe" link in any marketing email you receive.
Payment & Delivery: If you make a purchase from our store, your payment and delivery information will be necessary for processing the transaction. Your information may be shared with third parties involved in payment processing and delivery. We will implement appropriate safeguards, such as encryption technology, to ensure the security of your information. Given the importance of this personal data for your purchase activities, we strongly recommend that you carefully consider any decision to delete or object to the processing of this information.
5.3 About Third Parties Located in a Third Country
As mentioned above, we will use model contractual clauses, alternative legal bases, or binding corporate rules to help protect your information security. If we become aware of a third party breaching its obligations and infringing on your privacy, we will notify them to rectify the situation. If you believe a third party has breached its obligations due to UltraFire’s error, you may contact us for remedies. We assure you that suitable safeguards, including encryption technology, will be in place to protect your information. Customers have the right to request a copy of their data transferred to a third country. Please contact us if you wish to exercise this right.
5.4 About Third-Party Websites
Our website may contain links to the websites of our partner networks, advertisers, and other third parties. If you follow a link to any of these sites, please note that they have their own privacy policies, and we do not share your information with them unless we have your permission or another legal basis to do so. We recommend checking these policies before submitting any personal data to these websites. We are not liable for any personal data breaches caused by these third-party websites.
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Have questions? We’re here to help
Q1: Do you really offer a three-year warranty?
A: Within 3 years of purchase, we provide after-sales service for any quality issues, including free repairs or replacements. Additional batteries, chargers, and purchased accessories are covered by a 1-year warranty.
For full details on our warranty policy, please visit: UltraFire® Warranty
Q2: Is my payment secure?
A: Yes. Our checkout process uses encrypted, PCI-compliant payment systems. Your personal and payment information is always safe.
Q3: Do you really offer free shipping?
A: Yes! All orders ship free worldwide, with tracking included. No hidden fees.
Q4: How long does shipping take?
A: Shipping times vary by location. If your order is shipped from a local warehouse, delivery usually takes 2–5 days. For international shipping, most orders arrive within 7–15 business days. You’ll receive a tracking number once your order is on the way.
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