Thanks so much for all your suggestions! We really appreciate the feedback and will keep working hard to make our flashlights even better.
Can’t wait to hear more from you!
We’d love to hear your product suggestions for UltraFire.
Contact Information
service@ultrafire.com
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UltraFire Brand FAQ
Have questions? We’re here to help
Title
Q1: Do you really offer a three-year warranty?
A: Within 3 years of purchase, we provide after-sales service for any quality issues, including free repairs or replacements. Additional batteries, chargers, and purchased accessories are covered by a 1-year warranty.
A: Yes. Our checkout process uses encrypted, PCI-compliant payment systems. Your personal and payment information is always safe.
Q3: Do you really offer free shipping?
A: Yes! All orders ship free worldwide, with tracking included. No hidden fees.
Q4: How long does shipping take?
A: Shipping times vary by location. If your order is shipped from a local warehouse, delivery usually takes 2–5 days. For international shipping, most orders arrive within 7–15 business days. You’ll receive a tracking number once your order is on the way.
UltraFire Fans Club
Exclusive Deals & Early Access Be the first to know about new product launches, flash sales, and limited-time discounts—available only to our fan club members.
Giveaways & Special Events Get access to member-only giveaways, contests, and community events where you can win UltraFire gear and connect with other flashlight fans.
Behind-the-Scenes & Product Input Enjoy sneak peeks, development updates, and chances to give feedback on future products. Your voice matters here!
