Q1: Do you really offer a three-year warranty?
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1. Cookies and Similar Technologies
We use cookies and similar technologies to provide, protect, and improve our products and services. This includes personalizing content, measuring advertisements, understanding user behavior, and ensuring a safer experience.
You can remove or reject cookies using your browser or device settings, but doing so may affect your ability to use our products and services.
1.1 Definition of "Cookies"
Cookies are small pieces of text used to store information on web browsers. They are widely used to store and retrieve identifiers and other information on computers, phones, and other devices. Cookies serve various functions, such as remembering your preferences and selected items, enhancing your site experience, and ensuring that the ads or offers you see online are relevant to you. These cookies can be divided into four types, each outlined below.
1.2 Types of Cookies
1.2.1 Strictly Necessary Cookies
These cookies are essential for providing fundamental services on our website, such as visiting or making a purchase. If you disable these cookies, we may not be able to fulfill your request.
1.2.2 Performance Cookies
This type collects anonymous information on how people use the site, merging data with that of other users to improve site performance. For example, we utilize Google Analytics cookies to understand how customers arrive at our site, browse or use it, and identify areas for improvement, such as navigation, shopping experience, and marketing campaigns. The data stored by these cookies does not include personal details that can identify you. Disabling or opting out of these cookies may limit your ability to use certain features of our websites and services.
1.2.3 Functionality Cookies
These cookies remember your preferences to provide better services and improve our operations. If you reject these cookies, you may be unable to use certain features of our websites.
1.2.4 Targeting Cookies or Advertising Cookies
These cookies collect information about your browsing habits to personalize advertising. They may remember the websites you’ve visited and share that information with third parties, such as advertisers. Rejecting these cookies may limit your access to certain features of our websites and affect your experience.
1.2.5 Social Networking Cookies
These cookies allow you to share pages and content on our websites through third-party social networks and other sites. They may also be used for advertising purposes. Rejecting these cookies may restrict your use of certain website functions and impact your experience.
1.3 Cookies Placed by Third Parties
You may encounter cookies placed by third parties on our websites. For example, when you purchase our products online, our e-commerce vendor may use cookies and other technologies. We may also allow third parties to place cookies on our websites to track your online activities, including sending targeted advertisements based on that information, which may include remarketing our products and services you viewed on our websites and third-party sites. This Cookie Statement does not apply to cookies, applications, technologies, or websites owned or operated by third parties, or their practices, even if they use our technology to store or collect information. To understand how third parties use cookies, please review their privacy policies.
1.4 Controlling and Opting-Out of Cookies
You can change your browser settings to prevent cookies from being stored on your computer or mobile device without your explicit consent. Your browser's "help" section typically provides details on how to manage cookie settings. If you choose to reject cookies, you may not be able to use certain features of our websites and services.
1.5 Other Similar Technologies
DPAPI (Data Protection Application Programming Interface) is a cryptographic API available as a built-in component in Windows 2000 and later versions of Microsoft Windows. In theory, DPAPI can enable symmetric encryption of any data; in practice, its primary use is to perform symmetric encryption of asymmetric private keys, using a user or system secret as a significant source of entropy. DPAPI can help record and store users’ personal data.
Data Cube is a simple application for recording and analyzing personal data.
If you choose to reject cookies, you may not be able to use certain features of our websites and services.
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Have questions? We’re here to help
Q1: Do you really offer a three-year warranty?
A: Within 3 years of purchase, we provide after-sales service for any quality issues, including free repairs or replacements. Additional batteries, chargers, and purchased accessories are covered by a 1-year warranty.
For full details on our warranty policy, please visit: UltraFire® Warranty
Q2: Is my payment secure?
A: Yes. Our checkout process uses encrypted, PCI-compliant payment systems. Your personal and payment information is always safe.
Q3: Do you really offer free shipping?
A: Yes! All orders ship free worldwide, with tracking included. No hidden fees.
Q4: How long does shipping take?
A: Shipping times vary by location. If your order is shipped from a local warehouse, delivery usually takes 2–5 days. For international shipping, most orders arrive within 7–15 business days. You’ll receive a tracking number once your order is on the way.
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