Q1: Do you really offer a three-year warranty?
Cart
Your cart is empty
Changes to this Privacy Statement
From time to time, we may update our Privacy Policy to reflect new or different privacy practices. We will place a notice to our customers when we make material changes to the Privacy Policy. The modification of the Privacy Policy is of great significance to ensure your rights on personal data. Consequently, we sincerely recommend you to check the Privacy Policy available online periodically. Additionally, you are always free to check the Privacy Policy through quick links whenever you need to input your personal data. Simultaneously, we will notify you about the modification by sending a notice to your account. There will be a special quick link in your account to offer the full text of the Privacy Policy.
If you have any questions, please contact us at service@ultrafire.com.
Discover more gear that fits your needs.
Have questions? We’re here to help
Q1: Do you really offer a three-year warranty?
A: Within 3 years of purchase, we provide after-sales service for any quality issues, including free repairs or replacements. Additional batteries, chargers, and purchased accessories are covered by a 1-year warranty.
For full details on our warranty policy, please visit: UltraFire® Warranty
Q2: Is my payment secure?
A: Yes. Our checkout process uses encrypted, PCI-compliant payment systems. Your personal and payment information is always safe.
Q3: Do you really offer free shipping?
A: Yes! All orders ship free worldwide, with tracking included. No hidden fees.
Q4: How long does shipping take?
A: Shipping times vary by location. If your order is shipped from a local warehouse, delivery usually takes 2–5 days. For international shipping, most orders arrive within 7–15 business days. You’ll receive a tracking number once your order is on the way.
Exclusive Deals & Early Access
Be the first to know about new product launches, flash sales, and limited-time discounts—available only to our fan club members.
Giveaways & Special Events
Get access to member-only giveaways, contests, and community events where you can win UltraFire gear and connect with other flashlight fans.
Behind-the-Scenes & Product Input
Enjoy sneak peeks, development updates, and chances to give feedback on future products. Your voice matters here!
Information
Customer service
Get In Touch With Us
Copyright © 2025 UltraFire. All rights reserved.